1. ESET NOD32 Antivirus 5
ESET NOD32 Antivirus 5 completely stands behind all their products as they should. This year’s product is not any different. This product has a software manual available online and it can also be downloaded. They have a line of help tools and information on their website with forums and technical support email. Read more...
2. Kaspersky Anti-Virus 2012
In this context, Kaspersky Anti-Virus 2012 accommodates several approaches: interactive support, knowledgebase and user forum. The email and phone support details, as well as online chat are available via ‘Contact us’ link on Kaspersky’s website. Read more...
3. Norton AntiVirus 2012
Customer support is available online or by live chat, telephone and email 24/7. Management of your Norton products is now cloud based, so you can install, transfer, update or renew Norton product subscriptions from anywhere on the internet. Read more...
4. McAfee AntiVirus Plus 2012
McAfee offers a number of resources for additional help, as well as outlets for personal assistance. Online, their antivirus software support center includes technical support and customer support with a searchable knowledgebase and FAQs section. Read more...
5. AVG Anti-Virus 2012
AVG helps users with any problems with the antivirus software. In-program help is available with a user manual and links to additional resources online. The online support center has a FAQs section and a knowledgebase. AVG offers email support for specific inquiries, but no phone support. More options and professional assistance with virus removal are available by paying for premium support. Read more...
6. ZoneAlarm Antivirus 2012
ZoneAlarm’s chat support is responsive and helpful. We used this feature multiple times and always received quick and relevant information. ZoneAlarm also provides free email support. The ZoneAlarm web site provides a searchable knowledgebase, tutorials and user forums. Read more...
7. Panda Antivirus Pro 2012
Panda antivirus software is easy to use, but if you need assistance you can refer to the in-program user manual or find answers online. Panda’s online support center hosts a user forum, support blog and product-specific FAQs. Access to technical support is available via email rather than live chat or telephone. Read more...
8. Bitdefender Antivirus Plus 2012
This antivirus application is easy to use. But for times when you need additional assistance or support with a specific problem, help is available 24/7 via phone, email or online live chat. The dedicated help section on the Bitdefender's website includes articles, a knowledgebase, help files, troubleshooting and a variety of video tutorials. Read more...
9. Avira Antivirus Premium – 2012
The online support for Avira is decent, but not great. The support center features an in-depth FAQs section and knowledgebase. Read more...
10. Trend Micro Titanium Antivirus + 2012
Trend Micro Titanium AntiVirus 2012 has a mix bag of support scattered all over the web. With its major support coming from several support options easily found on their website and support forums. Their support can cater to your every need by submitting your problems to a direct email or live chat. Premium support is also available but not free. Read more...
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